How to redeem

Parents can now apply for and redeem their $500 voucher from ServiceNSW as part of the Before and After School Care voucher program.

Once you have a copy of your voucher please email a copy and the unique code info@theircare.com.au and we will apply the voucher to your account and confirm that it has been successful.

You will be able to monitor your account balance and credit usage via the TheirCare parent portal which can be accessed here www.theircare.com.au

How to apply

• Select the 'Apply online' button
• Log in, or create your MyServiceNSW Account.
• Follow the prompts to apply for the voucher.
• If successful, you will:
• find the voucher under the ‘Vouchers’ section of the Service NSW app and in your MyServiceNSW Account.
• receive an email from Service NSW with the voucher available to download and print

Having trouble redeeming your voucher?

We know sometimes these things can be tricky. Our awesome customer support team is available between 6:30am and 9.00pm Monday to Friday. Give us a call on 1300 072 410 and we can walk you through the process.

Did you know?

Every family with children at a NSW primary school is eligible for one voucher per child, which will provide each child with approximately 60 sessions of free care. (depending on your normal out of pocket charges)

Not currently enrolled?

If you're not already registered with TheirCare, it's not too late, simply visit www.theircare.com.au and select ‘Book Now’ on the menu to start your registration or call our customer care team on 1300 072 410!

A typical day of fun at TheirCare

TheirCare OSHC programs are fun, inclusive and create a sense of belonging.

Every session has a minimum of one planned activity. Every child can be involved in self-directed play such as sport, STEM, environment, music, cooking, art or games with stations set up during every session.

Holiday Programs focus on ‘creating experiences’ for children and includes excursions, incursions and in-house programming to create variety of choice and the right value for money for parents

TheirCare provides nutritious, healthy and fresh food at every session, with fruit, vegetables and water available throughout the duration of every session.